We strongly recommend you familiarise yourself with the detail.
Brief Description and Terms and Conditions Summary
Description of service
EVENTRAC Limited (“eventrac”, “eventract.co.uk (the Site)” “We”, “Us”, “Our”,) provides a simple and quick means for event organisers (“Organisers”,“Merchants” “You” or “Your”) to publicise sporting events and collect payments with respect to the sale of entries or merchandise to Users (“Buyers”, “Participants”, “Event Registrants”, “You”, “Your”).
Organisers must have a registered eventrac account (free of charge) to create a new event. Organisers may add feature-rich content to their event (such as course maps, custom entry questions, pricing information, location, inventory, images etc) and collect event registration fees directly from Users. Organisers understand and agree that all payments are transferred through our preferred Facilitated Payment Model (FPM) provider, Stripe.
How it works
Eventrac event entry system offers a web-based platform where you can promote your event and associated information, where credit and debit payments are processed securely and speedily, letting you get on with what you do best - ie delivering a well organised and well supported event that gets people coming back year on year.
Terms of Eventrac Website Use
All use of the eventrac.co.uk site to enter events, interact with linked information or for event organisers to register events is subject to our Terms and Conditions.
No event entry participant will be able to register for any event unless they agree to the terms and conditions outlined both by Eventrac and those of the respective event Organiser
No event Organiser will be able to register their event unless they agree to the Eventrac terms and conditions outlined and in doing so, make a declaration of acceptance of full responsibility for all aspects related to the event, This includes providing evidence that the event carries its own cancellation and refund policy and acceptance of sole responsibility for issuing any refunds.
EVENTRAC LIMITED uses the Facilitated Payment Model “Stripe” to process payments.
2. Facilitated Payment Modes (FPM)
Stripe FPM Payment Processing
It is the Organisers sole responsibility to provide any refunds requested by the Buyer, including any Booking Fees, via the eventrac admin interface or the Stripe admin interface. EVENTRAC LTD will not be held responsible for, or liable for, any financial disputes between Event Organisers and Buyers, and Organisers hereby agree to fully indemnify EVENTRAC LTD and its affiliates for, refunds, errors in issuing refunds, or lack of refunds in connection with the use of the Stripe payment option.
3. Confirmation of transaction
Upon successful payment for each transaction, EVENTAC LTD’s administrative interface generates a confirmation message and receipt to the Buyer with details regarding to the event entry or product they have purchased. The Organiser agrees to unconditionally accept honour and fulfil all commitments as stated on your EVENTRAC LTD event entry description.
Following this transaction responsibility for all communication regarding the event will be undertaken by the Organiser.
4. Service Modification/Suspension
The eventrac website is provided “as is” and on an “as available” basis. EVENTRAC LTD is unable to offer warranty that the website or its associated digital processes will be free of defects and/or faults. To the maximum extent permitted by law We provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. EVENTRAC LTD reserves the right, at any time, to modify, suspend or discontinue, temporarily or permanently the eventrac.co.uk site (or any part thereof) for any reason or no reason with or without notice. We are unable to accept liability for any disruption or non-availability resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure,Force Majeure, legal restrictions or censorship. The Organiser and the Buyer agree that EVENTRAC LTD shall not be liable to you or any third party for any modification, suspension or discontinued service.
EVENTRAC LTD reserves the right, at any time, to suspend or permanently remove any or all events published by an Organiser that is/are deemed to breach of these T&C’s (or Our associated agreements) where there is doubt about the details/content or any other material of the event or product provided.
Organiser and Buyer Responsibilities
Event Organisers are responsible for all activity occurring under their respective User account and shall abide by all applicable local, national and/or foreign laws, treaties and regulations in connection with your use of the Service, including those related to data privacy, international communications and the transmission of technical or personal data.
- notify EVENTRAC LTD immediately of any unauthorized use of any password or account or any other known or suspected breach of security
- Report to EVENTRAC LTD immediately and use reasonable efforts to stop immediately any copying or distribution of Content that is known or suspected by you or your Users
- not impersonate an EVENTRAC LTD member of staff or another EVENTRAC LTD user or provide false identity information to gain access to or use the Service.
- agree to be bound by our Terms and Conditions of website usage (and any associated documentation referenced therein) and will not use our Services in any way that
· Is unlawful, harmful, threatening, defamatory, infringing, harassing, racially or ethnically offensive or will include obscene material or reference
· Depicts sexually explicit images
· Facilitates illegal activity
· Promotes unlawful violence
· Is discriminatory based on race, gender, colour sexual orientation, religious belief, disability or is otherwise illegal or causes damage or injury to any person or property
Event Organisers understand and agree
- that EVENTRAC LTD may review and delete any content, messages, course maps, photos, videos or profiles (collectively, "Content") that in the sole judgment of EVENTRAC LTD violate this Agreement or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of users.
- that You are solely responsible for the Content that you publish or display (hereinafter, "post") on the Service, or transmit to other users.
- You acknowledge and agree that if you contribute, provide or make available any Content to the Site ("Your Content"), whether as an Event Manager, Buyer or otherwise, you hereby grant to EVENTRAC LTD a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, transferable, sub licensable (through multiple tiers) right and license to use, reproduce, adapt, modify, distribute, translate, publish, create derivative works based on, perform, display and otherwise exploit Your Content, in whole or in part, in any media now known or hereafter developed, for any purpose whatsoever, and to allow others to do so, without compensation to you or any other provider of Your Content. You represent and warrant that you have all the rights, power and authority necessary to grant the foregoing license, and that all Your Content (i) does not infringe, violate, misappropriate or otherwise conflict with the rights of any third party, and (ii) complies with all applicable laws and regulations (foreign and domestic). EVENTRAC LTD reserves the right to remove any of Your Content from the Site at any time for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to Your Content) or no reason.
- EVENTRAC LTD allows for Organisers to insert links to other internet websites or resources. Because EVENTRAC LTD has no control over such websites and resources, the Buyer or any other user of the EVENTRAC LTD service, agrees that EVENTRAC LTD is not responsible, endorses or liable for any external content available on such websites or resources. The Organiser or any other user of the EVENTRAC LTD service agrees that EVENTRAC LTD is not responsible or liable for any consequences arising from the usage or reliance of any such websites or resources.
- PHOTOS - It is your responsibility not to upload an abusive photo, not to infringe on any copyrights or trademarks, and not to use a design which other EVENTRAC LTD users may deem offensive. EVENTRAC LTD is not liable for any imagery that is uploaded by Organisers or Registered Users that infringes any copyrights or trademarks relating to the respective imagery.
Copyright and Trademark infringement
Any complaints, with merit, received by EVENTRAC LTD relating to Copyright and Trademark infringement by an Organiser or publisher on the eventrac.co.uk site will result with the “switching off” of their Event site on EVENTRAC LTD and their details forwarded on to the requestor. Any costs associated with this process will be passed onto the Organiser or publisher on the eventrac.co.uk site.
You can, of course, refuse to accept or block certain cookies and computer browsers have different ways of doing this.
For Users and Organisers to be able to use www.eventrac.co.uk website we have to ask for and store some basic personal information about you. By visiting our site to create an account or register for an event, you are accepting and consenting to the collection and use of this data in the manner described.
The data collected at the point of registration may be transferred to, and stored at, a destination outside of the European Economic Area (EEA). It may also be processed by staff operating outside the EEA ie staff who work for our FPM. By submitting your personal data, you agree to this transfer, storing or processing.
EVENTRAC LTD is NOT associated with or partner to any Organiser (its legal agents or its vicarious agents) or Event(s) displayed on the EVENTRAC LTD System.
EVENTRAC LTD is NOT liable for any injury of life, body or health, based on a violation of duty by Organisers, its legal agents or its vicarious agents.
The Buyer absolves EVENTRAC LTD of any responsibility for anything relating to the Event placed by the Organiser on the EVENTRAC LTD System or sent by the Organiser via EVENTRAC LTD emails.
Any claims from the Buyer, relating to anything prompted by/from/linked to the purchase of an Event, should be made to the Organiser.
Organisers and Users hereby agree that they are liable for all content, in whatever form, provided and made available through eventrac.co.uk and agree not to use the service to upload, post, email, transmit, broadcast or otherwise make available any content that is; unlawful, threatening, abusive, vulgar, harmful, tortuous, defamatory, libellous, vulgar, obscene, invasive, hateful, racially or ethnically objectionable, harmful to minors, impersonating any person or entity, misrepresenting yourself, breaching fiduciary contracts, selling or advertising other products other than what is related to the Event, malware, software viruses, malicious code, inciting or breaking the any law foreign or domestic.
The Organiser agrees to defend, indemnify and hold anyone associated directly or employed by EVENTRAC LTD harmless with any and all damages, liabilities, costs and expenses (direct or indirect) due to or arising from your content. You also agree to cooperate with all requests from EVENTRAC LTD relating to this matter.
EVENTRAC LTD reserve the right, at its sole discretion, to terminate an Organiser’s account and remove all related content at any time for any or no reason for (a) failure to pay any fees and monies due by the Organiser(b) lack of usage of eventrac.co.uk (c) any breach of these T&C. Organisers agree that any termination can be implemented without any prior notice. The Organisers also agree that EVENTRAC LTD shall not be liable to you or any third party for any termination.
Disclaimer of warranties
The EVENTRAC LTD services is provided on an “as is” and “as available” basis. EVENTRAC LTD makes no warranty that: (a) The Service will meet your requirements (b) The Service will be uninterrupted, timely, secure or error free (c) The results from the use of the service will be reliable or accurate (d) The Service or Events (or any part thereof) will meet your expectations (e) Any error will be corrected.
Intellectual Property Rights
All intellectual property rights, including in particular, trade marks, logos and copyright shall be owned by the party introducing the same.
These Terms and Conditions and the relationship between you and EVENTRAC LTD shall be governed by and construed in accordance with the laws of England and Wales and all the Parties agree to submit to the exclusive jurisdiction of the English courts.
Bridge Events terms and conditions
I understand and agree that I participate in the event entirely at my own risk and that no responsibility whatsoever shall attach to any event sponsors, race directors, or any person involved in the organisation of the event for any injury, accidents, loss or damage suffered by me in, or by reason of the event, however such may be caused. I am healthy and am fit enough to complete this event.
I am aware of the physically strenuous nature of this event, the risks both medically and physically.
I confirm I am healthy and fit (physically and medically) enough to complete this event. I accept that should any medical or physical condition arise prior to the event which is likely to affect my ability to compete will be reason to withdraw in accordance with these conditions.
By submitting an application online and paying a fee for entry into this event I understand and agree to abide by the terms and conditions, the instructions given by the organiser and race officials.
I shall not be eligible or entitled to participate in the event until full payment of the entry fee has been received by the event organiser. No payment shall be deemed to have been received until the event organiser has received cleared funds.
Bridge Events uses email to communicate with its competitors. By entering this event, I agree to receive emails regarding this specific event. Other Bridge Events e-mails, such as newsletters and promotions, have an ‘unsubscribe’ link, but race specific emails do not have this link.
Bridge Events cannot be responsible if event information does not reach the intended recipient by email. The onus is on the competitor to ensure that their Spam filters will allow Bridge Event emails through, for example by adding firstname.lastname@example.org to their email address books. Bridge Events can only be responsible for ensuring that the email address provided is the one to which event emails are sent. All specific event emails and race information packs that are sent to competitors are also posted on the website race page.
Triathlons/Duathlons: I understand that it is my responsibility to provide and use a roadworthy bicycle, helmet, or other safety requirements to ensure compliance with the event and BTF rules and regulations.
At registration, I realise that I must produce appropriate photographic personal identification acceptable to Bridge Events (such as drivers’ licence or passport), and BTF members must produce their current BTF membership card where applicable.
NB Children less than 16 years of age are not required to produce photo ID.
Photography and Media
I understand and accept that media professionals may take photographs and video footage of the event and its participants for use to publicise and promote Bridge events and sponsors..
Loss of Timing Chips
I understand failure to return my timing chip at the end of my race may result in a charge of £25.00. To avoid this charge please post the chip to: Bridge Events 41 Bruadton Ave, Sidcup, Kent, DA158EN.
Event cut off Times
We may introduce cut off times as they see fit as part of the event rules, being limits on the time taken to complete sections of the event (as initiated by the Event Organiser at its discretion) to ensure the safe and proper running of the event. Subsequently, competitors may be instructed to withdraw from the race in accordance with imposed cut off times.
Bridge Events will use best endeavours to provide an event finish time for the participant however it cannot be held responsible for any computer result anomalies or any technical malfunctions.
Removal of Participants
Human Race reserves the right at any time to remove participants from the event or to prevent participants participating in the event if in the Event Organiser’s sole discretion, it considers such action necessary for safety reasons or the proper enjoyment of the event by other participants or for any other reasonable reason. No refund of the event fee shall be made if the participant has acted negligently, maliciously, with wilful misconduct or otherwise without due care and attention for the event or other participants, so as to cause his/her removal.
Whilst Bridge Events takes every care with running the event, I acknowledge that personal accident and personal items insurance is my responsibility.
Bridge Events shall not be liable to the participant for any loss or damage of or to personal equipment belonging to the participant, or any indirect or consequential loss or damage whatsoever arising out of the participant taking part in the event; or for any loss of business; revenue or profit; loss of reputation; anticipated savings or wasted expenditure; pledges made on your behalf or by you to charity. Bridge Events will not be liable for any actions of any spectators or other third parties.
I accept that should my bike be transferred in any vehicle during the event, such as the sweep vehicle, I accept it is placed and transferred in the vehicle at my own risk and Bridge Events are not liable for any damage caused during this process.
Nothing in this agreement shall affect our liability for death or personal injury, fraud, or any other liability to the extent it cannot be excluded or limited by law.
I agree for the purposes of this condition, personal information includes medical data collected for health and safety purposes ("Personal Information").
I agree that my personal information can be stored, used by Bridge Events and our event partners in connection with the organisation, staging and administration of the Event.
Medical information will only be used to allow medical assistance to be given on the event date.
I agree that your personal information and data may be used by Bridge Events and our event partners in connection with the compilation of statistical information and to improve health and safety procedures at future events.
I agree that my name and contact details can be used by Bridge Events and our event partners for the purposes of:-
-the promotion and marketing of the event;
-adding me to a mailing list to keep me informed about any future events and services which you believe you might be interested in, such as leisure activities relating to either similar types of events or activities;
-promotional and marketing material in respect of similar events, other community based activities organised by our event partners.
We shall take all necessary steps to ensure that personal information or marketing information pertaining or relating to you which comes into the possession or control of Bridge Events or our Event partners shall not be:-
used or reproduced in whole or in part in any form except for the purposes outlined in these Conditions.
If you would not like Bridge Events or our Event partners to use the Marketing Information or Personal Information other than for purposes related solely to your participation in the Event, please e-mail Bridge Events at email@example.com. You may also withdraw your consent by ticking the appropriate box on your application form.
I am aware that by agreeing to the terms and conditions I will receive a limited number of welfare emails which will include training information and latest updates on the Event itself.
Start Time Changes
Bridge Events reserves the right to alter the start time of the event. In the event of a change of start time the participants will be notified of the revised start time with as much notice as reasonably practicable. No refund in full or in part shall be made for any change in start time for an event provided the event takes place on the specified date of the event.
I am aware the organiser reserve the right to reduce the course distance, change the course, or make any other amendment to the Event that they deem necessary to stage the Event. Any change to the Event will be communicated to me at the event or sooner if practicable.
Cancellations or Race Format Alterations
Bridge Events reserves the right to amend the event format (for example but not limited to from a triathlon to a duathlon event or other suitable race format) or cancel the event due to circumstances beyond its reasonable control or for any safety related reason. In the event of the event being cancelled it shall provide the participant with a full refund, less an administration charge of £5, with no further liability whatsoever arising from such cancellation. If the event is changed to a duathlon or other format the participant will not be entitled to any refund and there shall be no further liability whatsoever arising from such change of format.
Non Refundable Booking Fee
under no circumstances is the booking fee refundable.
all decisions and rulings by Bridge Events, its employees and its agents are considered final. Accordingly, I agree to comply with all event rules and all instructions and guidelines given by race crew, stewards, marshals, and safety personnel. I acknowledge and agree that Bridge Events will organise and run the event and will have sole authority and be the final arbiter on all decisions relating to the safety, running and organisation of the event, the rules of the event, the timings/finish times and the placing’s.
Any refunds will be made after the deduction of the charges made by the credit card companies that are non-refundable.
I know of no medical reason why I cannot participate in this event.
The Bridge Events Dartford will hold your data for 24 months following the event date. Contact (for non mandatory event communications) with you will be made in accordance with your consent