BigMud Trails (EARTH)

Question 1

I would like to change the distance, how do I do that?

Accepted Answer

Currently please let registration staff know at registration that you are dropping down a distance.

Question 2

Can I bring my dog on this course?

Accepted Answer

We would love to be able to allow you to bring your canine friend, however our courses are on rural trails, often single track, and across land with farm animals. It is not possible to safely allow dogs to participate in this event and / or adhere to land owners conditions.

Question 3

May I transfer to a different event?

Accepted Answer

Yes, you may transfer to another Big Feat event up to 7 days before the original event. You can do this by managing your entry in Eventrac. Login to Eventrac or Click the link "View Booking" from your confirmation Email. If you have entered multiple events select the event you wish to transfer. On the left hand side click on "Manage Transfer". A pop up will require you to enter the name and Email of the person to whom you are transferring the entry to. You will need to arrange transfer of funds between yourselves.

Question 4

Are spectators allowed to support on the course?

Accepted Answer

Yes. Please do have your supporters come along and cheer you along the course. We politely request that they park safely and courteously, observing any parking rules and restrictions and allow other users of the trails to pass safely through - we do not have sole rights of passage.

Question 5

What is provided at the aid stations?

Accepted Answer

All aid stations will have water. Check the race briefing for water only stations, other stations will be fully stocked with : Coke, Squash and water . To eat we provide; sweets, such as jelly babies; sweet treats, usually flapjack, millionaires bites, Jaffa cakes and, or, brownies; salted snacks for example, pretzels and/or salted peanuts; savoury option such as sausage rolls; calorie replacement options e.g.Soreen; Vegan bars; Oranges and Bananas.

Question 6

Is there a bag drop?

Accepted Answer

Yes we will always provide somewhere to leave bags.

Question 7

Is the course easy to follow?

Accepted Answer

Yes. The course will be well marked and we will have marshals at key points along the way to help ensure you are on the right track.

Question 8

Your medals are legendary but I prefer not to have a medal, may I opt out?

Accepted Answer

Yes. When you enter you may opt to have a tree planted instead of receiving a finishers medal. If you had opted for a medal but latterly decided to opt for a tree please Email Info@bigfeatevents.com.

Question 9

As I entered late I am not eligible for a medal, why is that and can I still get one ?

Accepted Answer

We are exceptionally proud of our medals - a lot of effort goes into their design and we are pleased that they are so appreciated. Our medals are bespoke and ordered in advance. In the interests of reducing waste we order enough for the anticipated number of entrants, based on the number signed up at the time of ordering and historical later entries. On event day after the last person crosses the line you can ask at the finish line if any are left.

Question 10

What is the cutoff time for my distance?

Accepted Answer

Please check the race information page and the participants Email when it is sent. These will both advise the cutoff for all distances.

Question 11

If you provide aid stations why are we required to carry at least 500ml of fluid?

Accepted Answer

The requirement is for your safety. It is very easy to become dehydrated when covering challenging terrain, moreover if you find that you are injured and need to spend a prolonged time out on the trail having fluid will make all the different to your wellbeing.

Question 12

The course is marked but you have advised downloading a GPX route, why do I need that?

Accepted Answer

We strongly advise participants to download the GPX file of the route onto a wearable watch or mobile device. We hope that you will not need to use the GPX file as this is a marked course event. However, arrows can be tampered with, so the ability to check where you are if in doubt is advisable.

Question 13

I have entered the longest distance as a challenge to myself. If I get out on the course and find that I am worried I will not finish can I drop down to a shorter option?

Accepted Answer

If you need to drop down to a shorter option please advise a marshal of your name and bib number and which distance you are transferring from and to. You will only be able to effect this at designated course splits which will also be marshalled.

Question 14

I don't have a cup, can I still get a drink at the aid stations?

Accepted Answer

You will be able to refill your water / fluid carrier at the aid stations. If you wish to enjoy coke (not in your fluid carrier) you will need to bring a cup. We have cups available to purchase (£4). They are usually available near registration at the start. There are NO cups at the aid stations.

Question 15

Is parking free ?

Accepted Answer

Yes we provide parking for free. We always encourage car sharing to minimise our local impact.

Question 16

I am travelling with friends, we have different start times, can we switch start waves?

Accepted Answer

Start times are determined by distance and time. Our courses are, in the main, on rural trail paths, staggered start times are necessary to ensure the safety of all our participants, to spread out runners and so ensure that there are no bottle necks, and ensure our ability to clear the course as per our license. If you are running together and the same distance please contact info@bigfeatevents.com.

Question 17

I am a partially sighted runner, can I participate in this event?

Accepted Answer

Yes, we have hosted guided runners on multiple occasions. Provided you are running with a guide and can meet the stated cutoff times, we would be pleased to have you join us. Please ensure that your entry states that you are a guided runner or contact info@bigfeatevents.com.

Question 18

Can I defer my entry to next year?

Accepted Answer

Yes, you may defer to next year up to 7 days before the original event.

Please send an EMail to info@BigFeatEvents.com

Question 19

Is there an age limit for participants?

Accepted Answer

You will need to be 18 or over on the day of the event to compete.

Question 20

Will there be a pre-race information Email to confirm details?

Accepted Answer

Yes, we will send a final Email at least a week before the event.

Question 21

Do you have medical support at the event?

Accepted Answer

We always have a medical team available at our events. This is usually based at the start/finish area. If you need medical assistance while out on the course, please ask a marshal.

Question 22

Where can I find my results?

Accepted Answer

Results will be published here after the event. Results - BigFeat Events

Question 23

Where can I find the T's and C's?

Accepted Answer

The Terms and Conditions for events are on our website Terms and Conditions - BigFeat Events

Separate terms and conditions will be provided for participants of Trail Scout holidays.

Question 24

Transferring your place to someone else

Accepted Answer

If you are unable to attend an event, you may be able to transfer your place to someone else. Simply view your booking via the link in your confirmation email and, if the event organiser is currently permitting such transfers, click to Transfer to Someone Else.

You will be asked to enter the name and email address of the intended recipient - together with any custom message you wish to add - and on completion of the booking invitation sent to the recipient, your entry will be removed.

Click here for further information.

Question 25

Updating your user profile

Accepted Answer

When registering for an event, any details stored on your user profile will typically be pre-populated on the entry form. You can update these details (email address, name, date of birth, gender) via the Settings option in your login menu (displayed as your First Name when signed in).

The login menu will appear in the top-right of the page when viewed in a desktop browser, or can be accessed via the burger menu when viewing on a mobile device.

Question 26

Updating your booking/registration information

Accepted Answer

If any of the details provided during your registration for an event are incorrect/outdated, you may be able to update them yourself. Simply view your booking via the link in your confirmation email and, if the event organiser is currently permitting such updates, click to Update Booking.

You will be able to update any responses except your Name and Date of Birth, but must ensure you click Proceed at the foot of the page to save any changes. Note that you will not receive confirmation of any changes by email.

Question 27

How can I add an Item to my event booking

Accepted Answer

If you forget to do so during registration, or later change your mind, you can still purchase any merchandise/add-ons offered by the organiser of an event you have already booked.

Simply follow the link in your booking confirmation email to view/manage your entry, and select “Add Items to Booking” from the available options. You will then be taken to the the event merchandise page where you can add any items to your orders as necessary.

Question 28

Creating a user account after registration

Accepted Answer

Creating a user profile allows you to manage all of your bookings in one place and take advantage of any other benefits offered by an organiser.

These can include loyalty points earned for entering an event, a record of your results, or credit earned through any referral scheme in place.

If you didn’t elect to create a user profile during registration for an event, you can do so by viewing your booking via the link in your confirmation email and click to Create Account where indicated. You will be asked to provide a password, and can then use the same login credentials to sign in to your profile with any organiser using the eventrac platform to host their events.

BigFeat Events

BigMud Trails (EARTH)

BigMud Trails (EARTH)

Organiser Details

4.8/5