Setting a Cancellation Policy
If you have a cancellation policy for your event, which is up to your discretion and not compulsory to be displayed, you can add it to your eventrac platform. Follow these steps to add your own cancellation policy.
On the right hand side of your dashboard, click on the ‘Event Options drop down which will show you the cancellation policy button.
To add more time frames, click the blue button on the right, which will make another row appear where you can add another rule to your cancellation policy. This might be useful if you want to allow different ‘money-back’ schemes at different intervals.
Once you’ve clicked the green submit button, as shown above, to save your cancellation policy, you can edit or delete it by clicking the blue and red ‘Manage’ and ‘Delete’ buttons on the right-hand side of your policy.
The team at Eventrac are on hand to assist with all components of your event. From advice on promoting your event through low cost channels such as social media, to a guided tutorial on a specific feature of Eventrac. We are here to help.