Eventrac News

Customising your Entry Form

28 Nov, 2019 12:51 By: Nikki Hawkes

If you would like to add some specific questions to your entry form, or remove some which aren't relevant to your event, you can do so easily from our custom form builder. Follow these steps to customise the questions your participants answer on entry. 

Step 1: Select the event from your dashboard which you would like to customise

Click on the blue ‘Manage’ button next to your selected event 

Step 2: Click on ‘Form’

Here you can enable or disable any standard fields available by using the slider on the right-hand side of each entry. For example, if you don’t send out race numbers prior to a race, then their address might not be necessary for you. Keeping your options concise and relevant to your event will reduce how much time they spend at checkout and therefore improve their experience minimising frustration. 

Step 3: Select additional questions

If you need to add any additional questions, scroll to the bottom of the form and select the relevant format you want your question to be in. Do this by dragging it in from the right to the white area on the left. 

For example, if you need to find out what t-shirt size they are, you can use the ‘select’ tool to give them a choice of pre-set options. By ticking the ‘required’ box at the top, this will come up as a compulsory question to answer as part of an entry.