Meet Your New (FREE) Extra Team Member

Who wouldn't want an extra pair of hands FOC answering support calls?

Meet your new (FREE) extra Team Member

In the final days before race day, your inbox fills up, and the phone may be ringing too, but you’re unavailable out on the course, ensuring that everything is set up and ready.

That's Where Your FREE Extra Pair of Hands Comes In

Introducing the eventrac AI Participant Support Agent, your new no-cost, round-the-clock extra team member that handles participant queries instantly and helps them self-manage their entries (transfer, defer, switch races, or update details) all without you lifting a finger.

Real Results - Beachy Head Marathon's Experience

At the Beachy Head Marathon, one of the UK’s biggest off-road events, organisers turned on their AI participant support agent just three days before race day.
It handled over 400 participant queries, from event details to the weather forecast, taking a huge admin workload off the team.

“It’s been a game-changer for us. The AI has significantly reduced the number of emails we receive and given participants much quicker responses. It’s been invaluable in the days leading up to the race, when our team is busy with event set-up and can’t always reply straight away. The AI just takes care of it.” 
Peter Martin, Race Director, Beachy Head Marathon

In its first month, this FREE extra teammate handled over 2,000 queries for a select group of organisers, saving hours of admin and improving participant satisfaction levels.

Why risk customer frustration when you can offer instant, top-quality support completely free of charge?

eventrac gives you the tools to grow your events, build your brand, and deliver unforgettable experiences.

Click here to schedule a short chat about getting your FREE extra team member onboard and reducing your admin burden